Community Standards

Code of Conduct

Our commitment to creating a safe, inclusive, and respectful environment for all FECA community members, participants, and stakeholders.

Last Updated: December 2024 | Effective Date: January 1, 2025

Our Core Values

These values guide all interactions and form the foundation of our community standards.

F

Fidelity

Commitment to inclusive practices and authentic representation

E

Equity

Fair treatment and equal opportunities for all participants

C

Collaboration

Building bridges and fostering unity through dialogue

A

Accountability

Taking responsibility and promoting transparent governance

S

Sustainability

Environmental consciousness and long-term thinking

Community Guidelines at a Glance

Essential principles for positive participation in the FECA community.

Expected Behaviors

Treat everyone with respect and dignity
Use inclusive language and communication
Listen actively and engage constructively
Honor commitments and arrive prepared
Respect confidentiality and privacy
Practice environmental responsibility
Support and welcome new community members
Report concerns and seek help when needed

Prohibited Behaviors

Harassment, discrimination, or bullying
Violent or threatening behavior
Dishonesty, fraud, or theft
Substance abuse during activities
Inappropriate use of technology
Violation of confidentiality or privacy
Environmental harm or waste
Retaliation against those who report concerns

Building Community Together

This Code of Conduct represents our shared commitment to creating a respectful, inclusive environment where everyone can thrive. By participating in FECA programs, you agree to uphold these standards and contribute to our positive community culture. For questions or concerns, contact us at conduct@feca4development.org.

Reporting and Support

Multiple ways to report concerns and access support services within our community.

🗣️

Direct Reporting

Speak directly with your supervisor or program coordinator

Program Staff

📧

Email Reports

Send detailed reports to our conduct team

conduct@feca4development.org

📞

Phone Support

Call our dedicated conduct hotline

+254 722 432 918 (ext. 105)

🔒

Anonymous Reporting

Submit anonymous reports through our secure online form

Online Form Available

Emergency Situations

For immediate safety concerns or emergencies, contact local authorities first (999 for emergency services in Kenya), then notify FECA staff. We are committed to supporting you through any crisis situation.

Support Services Available

Comprehensive support for all community members, whether you need help meeting expectations or have experienced violations.

Victim Support

  • • Crisis counseling and emotional support
  • • Safety planning and protective measures
  • • Medical assistance and referrals
  • • Legal information and advocacy
  • • Ongoing therapy and support groups

Educational Resources

  • • Communication and conflict resolution training
  • • Cultural competency workshops
  • • Bias awareness and inclusion education
  • • Leadership development programs
  • • Digital citizenship and online safety

Community Building

  • • Restorative justice and healing processes
  • • Peer support and mentorship programs
  • • Team building and relationship repair
  • • Cultural celebration and awareness events
  • • Bystander intervention training

Get Help and Information

We're here to support you and answer any questions about our community standards.

Contact Information

Conduct Team

conduct@feca4development.org

Support Hotline

+254 722 432 918 (ext. 105)

Available 24/7 for urgent concerns

Office Location

P.O BOX 28799-00200
Nairobi, Kenya

External Resources

Gender-Based Violence Support

Coalition on Violence Against Women (COVAW)

Phone: +254 20 386 1320

Mental Health Support

Kenya Association for the Mentally Challenged

Phone: +254 20 557 2829

Legal Aid

Kenya Legal and Ethical Issues Network

Phone: +254 20 387 4999

Emergency Services

Police, Fire, Medical Emergency

Phone: 999 or 911